It is necessary to configure the distribution of support tickets from clients - companies to employees who are administrators for working with these companies
If an employee is not an administrator for working with a company, then he should not see tickets from it
Additionally: there can be 1, 2 or 10 administrators working with a company at the same time, and only they should see tickets from the company
1 administrator can work with 5 companies - he must see tickets from all 5 companies
How to configure - add this functionality to
Defaut tickets are visible to all employees, regardless of whether they are an administrator for this client or not.